Shipping Policy for SmartTechRapic
Effective Date: December 28, 2024
Thank you for choosing SmartTechRapic for your technology needs! We are committed to providing you with fast and reliable shipping services. Please take a moment to review our Shipping Policy to better understand our shipping process.
1. Shipping Locations
We currently ship to all addresses within the United States. Unfortunately, we do not offer international shipping at this time. However, we are working to expand our shipping options in the future.
2. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may be longer during peak seasons or for custom orders. You will receive a notification once your order has been shipped.
3. Shipping Methods & Delivery Time
We offer several shipping options to accommodate your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Next business day (available for orders placed before 12 PM local time)
Delivery times may vary based on the shipping method selected and the destination of your order.
4. Shipping Costs
Shipping costs are calculated during the checkout process based on the shipping method you choose and the destination of your order. The shipping cost will be clearly displayed before you complete your purchase. Please note that shipping fees are non-refundable unless the item is damaged or lost during shipment.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
6. Lost or Damaged Items
In the unfortunate event that your order is lost or damaged during shipping, please contact our customer support team at info@smarttechrapic.net within 7 days of receiving the item. We will work with you to resolve the issue as quickly as possible and, if necessary, issue a replacement or refund.
7. Shipping Delays
While we make every effort to ensure timely delivery, please be aware that shipping delays may occur due to factors outside our control, such as weather conditions, holidays, or carrier issues. If there is a significant delay in your order, we will notify you as soon as possible.
8. Customer Responsibility
Please ensure that your shipping address is correct before finalizing your order. SmartTechRapic is not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately at info@smarttechrapic.net.
9. Return Shipping Costs
If you need to return an item, the return shipping costs are typically the responsibility of the customer, unless the return is due to a mistake on our part (e.g., damaged or incorrect items). Please review our Returns and Exchanges Policy for more information.
10. Customer Support
If you have any questions or concerns about our shipping process, please don’t hesitate to contact our customer support team:
- Email: info@smarttechrapic.net
- Phone: (910) 654-5494
- Address: 5507 Old US 74 Hwy, Chadbourn, North Carolina (NC), 28431