Sales Policy for Smarttechrapic

Effective Date: December 28, 2024

Welcome to Smarttechrapic, where we bring you the finest holiday-themed products and smart technology solutions. This Sales Policy outlines the terms governing all purchases made at our store or online through our website. By making a purchase, you agree to these terms and conditions.

Contact Information:

1. General Terms

1.1. Scope of Policy
This Sales Policy applies to all transactions made through our physical store and our website (smarttechrapic.net).

1.2. Policy Updates
Smarttechrapic reserves the right to modify this policy at any time. Updates will be published on our website, with changes effective immediately upon posting.

2. Ordering and Payments

2.1. Placing an Order
Orders can be placed in-store or through our website. Online orders require an account or guest checkout using valid personal information.

2.2. Payment Methods
We accept the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other online payment systems specified during checkout.

2.3. Secure Payments
Your payment details are encrypted and processed through a secure payment gateway. Smarttechrapic does not store sensitive payment information.

2.4. Order Confirmation
You will receive an email confirmation upon successful payment and order submission. Please review the details to ensure accuracy.

3. Pricing and Promotions

3.1. Pricing
All prices on our website are listed in USD and may include applicable taxes. Prices are subject to change without prior notice.

3.2. Promotional Offers
Promotional discounts and offers are time-limited and subject to specific terms. Offers cannot be combined unless explicitly stated.

3.3. Errors in Pricing
In the event of a pricing error, Smarttechrapic reserves the right to cancel the order or adjust the price with your consent.

4. Shipping and Delivery

4.1. Shipping Options
We provide standard and expedited shipping options for U.S. orders. Shipping costs are calculated at checkout based on your location and selected method.

4.2. Order Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays.

4.3. Delivery Timeframes
Estimated delivery times depend on your shipping choice and location. While we strive for timely delivery, delays may occur due to carrier issues.

4.4. Tracking Orders
Once your order is shipped, you will receive a tracking number via email to monitor its progress.

5. Returns and Refunds

5.1. Return Eligibility
Products in their original condition and packaging can be returned within 14 days of delivery. Seasonal and customized items may not be eligible for return.

5.2. Initiating a Return
To start a return, contact us at info@smarttechrapic.net with your order details and reason for return.

5.3. Refunds
Refunds are processed to the original payment method within 7-10 business days of receiving the returned item. Return shipping costs are non-refundable unless the return is due to an error or defect.

6. Warranty and Product Issues

6.1. Product Warranty
Certain products may come with manufacturer warranties. Please refer to the product description or contact us for warranty details.

6.2. Defective or Damaged Items
If you receive a defective or damaged item, notify us within 5 business days of delivery. We will arrange for a replacement or refund upon verification.

7. Customer Support

Our customer support team is ready to assist you with any inquiries, issues, or feedback:

Support hours are Monday through Friday, 9:00 AM to 5:00 PM (EST).

8. Governing Law

This Sales Policy is governed by the laws of the State of North Carolina. Any disputes arising from this policy will be resolved under North Carolina jurisdiction.

9. Agreement

By making a purchase from Smarttechrapic, you acknowledge that you have read, understood, and agreed to the terms of this Sales Policy.

For more details or the latest updates, visit our website: smarttechrapic.net.